The purpose of this communication policy is to outline the guidelines and expectations for communication between the Tute My Class and its users. Tute My Class is committed to providing clear and concise communication that is timely, accurate, and relevant. This policy covers all forms of communication, including email, social media, and website content.
Email Communication:
We will respond to all email inquiries in a timely manner. We strive to respond to all emails within 24-48 hours of receipt. In the event that a response cannot be provided within this timeframe, we will notify the user of the expected timeline for a response.
Social Media Communication:
We maintain a presence on social media platforms. We welcome user engagement and encourage feedback and comments on our posts. However, we reserve the right to remove any comments that are offensive or inappropriate. We will respond to direct messages received via social media within 24-48 hours of receipt.
Website Content:
We are committed to providing accurate and up-to-date information on all pages of the website. In the event that information needs to be updated or corrected, we will do so in a timely manner. We welcome user feedback on any errors or inaccuracies found on the website.
Data Privacy:
We are committed to protecting the privacy of our users. Any personal information provided by the user will be kept confidential and will not be shared with any third parties without the user’s consent.
Accessibility:
We are committed to ensuring that all users have equal access to our content. We will strive to make our website accessible to all users, including those with disabilities. We will provide alternative formats for any content that is not accessible to all users.